Testimonials
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I was referred to Allen's for some issues I was having with my truck. Allen and his team did a great job! When I got the bill I asked why the tune up was not on the invoice, Allen stated, "because it did not need it". Allen could have had his team pull the plugs and put in new ones, just because I thought it needed plugs. That builds trust! My truck drives like a new one and by the way it has 161,000 miles on it! You cannot go wrong with the entire team at Allen's.
-Traci K. -
Love these people. They got the job done and walked me through the process to boot.
-Carola H. -
We have had my son's car at Alan's numerous times for repair work and have been very pleased. Alan has been up front and honest with what is wrong and has done a great job on repairing it, and has even went back and fixed it when it got a bad "new" alternator placed. I have recommended his shop to many of my family and friends.
-Blythe Family -
They do fantastic work and are reasonably priced. The best of all, they stand behind their work 100% and are some of the most honest people in business. You will get fair and honest work done here.
-Scott S. -
This place is the most caring and friendly environment I've ever encountered in an auto shop! Thank you Tracy and Alan for your generosity with us out of towners. You helped make a bad situation easier to bear! I can't thank you guys enough!!!
-Toni V. -
Alan's Auto Care saved the day! We broke down in Georgetown. Alan's referred us to a towing company, and stayed open waiting for us to arrive. They were so friendly, and just nice!, and got us back on the road in no time! Big thanks also to Rudy at Sharp's Towing for being prompt and professional! We can't thank you enough!
-Jaime W. -
So grateful for Alan and his team! Alan put in an enormous amount of work on our Navigator after another local yocal trashed the engine system. He was kind, compassionate but most of all skilled! Another time, he fixed the water pump system line for a friend of mine who had traveled to see us. He had her car fixed in only a few hours and had her back on the road! We are SO grateful for his skill and expertise!
-Amber and Rick R. -
Alan and his team came to my rescue! While visiting Lexington, KY my car began to overheat. He got me in immediately and had the problem fixed quickly. He was honest with the diagnosis and extremely fair in pricing. I'm very grateful to have found him and would highly recommend. 5 stars aren't enough!
-Melissa G. -
I have used Allen several times to repair everything from my work vehicle to my daughter's car. He is very professional, does great work, and gets it done on time! Allen has always been honest with which repairs were necessary and which repairs were more cosmetic and optional. It is very refreshing and comforting to know I have a repair shop I can turn to and get an honest evaluation.
-Kevin H. -
I have had nothing but a great experience when I visited Alan at Alan's Auto Care. I was in a bad spot with my truck and he went the extra mile to not only make sure the work was done correctly but then followed up on it a few weeks later. The price was completely fair and much more affordable then it could have, or rather, should have been. I will most definitely not only return myslef, but I will recommend him highly to family and friends. Thanks ALAN!!!
-Eli L. -
Amazing customer service! Alan was super when helping me. I had an older car and the lug nuts were pretty much rusted/fused onto the stems. I am a female, and I prefer to work on my own vehicles. However, there are certain jobs that can defeat me, especially when it comes to needing the proper tools or arm strength. And, there are many places that treat you different if you are a female-but not Alan. The greatest part, was that I had all of my own replacement parts and when calling to other places, they told me they were not able to use outside parts. I understand why, but Alan said "No problem!" I will definitely bring him more business, and I am forever grateful for not being treated like a dumb girl!
-Robin P. -
Unmatched customer service! Honest, fair, and quality work. Highly recommended!
-Brandon C. -
I'm traveling from Toledo, Ohio down to Florida. Without even asking me first, my alternator decided Georgetown, Kentucky was a good place to stop working, at about 6 am. This was the only place that opened at 6 am so I drove there hoping for the best. I wasn't disappointed. Very nice people that helped out a traveler in need.
-Douglas S. -
Best customer service I've ever had at an auto shop. This is a family owned business that treats you like family. Couldn't be happier with my repair. Highly recommend!!!
-Alex G.
